Terms & Conditions

Effective date: August 1, 2026

This website is a marketing and service-request channel for Pell City Heating & Cooling, Inc. By using the website or submitting a request, you agree to these terms.

Service requests

The website accepts requests for heating and AC repair, heat pumps, furnaces, preventive maintenance, one-time system checks, new-system estimates, new construction, complete replacements, ductwork, ductless mini splits, and related accessories. Submitting a request does not guarantee a particular appointment time, technician, repair outcome, price, or after-hours response.

Estimates, pricing, and service agreements

New-system estimates are free and require an on-site evaluation. Repair, maintenance, inspection, and after-hours charges are confirmed by the company. No website statement replaces the written estimate, work authorization, invoice, warranty document, equipment registration, or other agreement for the specific job.

Maintenance and warranty statements

The $240 preventive maintenance program includes one cooling-cycle visit and one heating-cycle visit plus the benefits described in the program materials. New-system parts-and-labor warranty coverage is subject to the equipment, registration, installation proposal, exclusions, and written warranty terms provided for the job.

SMS/text messaging program terms

If you provide a mobile number and check the optional SMS-consent box, you agree to receive transactional messages about your request, such as confirmations, scheduling updates, and service communications.

Emergency disclaimer

If you smell gas, see smoke or fire, or face a medical or life-safety emergency, leave the area when appropriate and contact 911, the gas utility, or the relevant emergency authority. Website and phone response times are estimates, not guarantees.

Contact

Pell City Heating & Cooling, Inc.
331 Cogswell Ave
Pell City, AL 35125
(205) 338-2820

Privacy Policy ยท Home